Play it safe
Responsible Gambling
Betting should always be fun. Set limits, take breaks, and know where to find free, confidential help — 24/7.
Licensing & Legal Framework
Bet responsibly. Set limits. Take breaks.
If you or someone you know has a gambling problem, call 1-800-GAMBLER (CT residents call 1-888-789-7777) for confidential help.
Connecticut:
Winners is licensed and regulated under the Connecticut Lottery Corporation for pari-mutuel wagering within the state. Betting is conducted through officially approved, state-regulated channels under Connecticut law.
Geo-Location:
All betting is geo-fenced to ensure compliance with local and state laws. Use of VPNs or location-masking technology is strictly prohibited and may result in account suspension.
Other Eligible States:
Outside of Connecticut, Winners operates under a multi-state license held by Lien Games Racing LLC, a licensed Advance Deposit Wagering (ADW) provider based in North Dakota. Lien Games is authorised to provide online pari-mutuel wagering in over 35 states. All betting through Winners in these jurisdictions is processed via Lien Games Racing LLC and fully complies with applicable state-specific ADW laws and regulations.
You must be physically located in a state where ADW wagering is legal in order to place bets.
Age Requirements:
You must be 18 or older to bet in Connecticut and most other participating states (21+ where required by local law).
Tax Disclosure:
Winnings may be reported to federal and/or state tax authorities as required by law.
Keep It Fun, Keep It in Control
We’ve spent enough Saturdays in a MyWinners venue to know what makes this fun. It’s the field turning for home, the ticket in your hand, the friend next to you who picked the wrong horse and won’t let it go. That’s the whole point of racing and betting. It’s entertainment, and it’s supposed to stay that way.
So we built MyWinners with real tools, not just a disclaimer at the bottom of the page. Here’s what’s available and how to use it.
Bet Smart, Stay Safe
A few habits keep betting where it belongs, as something you do for fun with money you can afford to lose:
Set a budget before you start, and stop when you hit it.
Treat racing as a night out with friends, not a way to make rent.
Notice when you’re chasing a loss instead of enjoying the next race.
Take the win, or the loss, and walk away when it stops being fun.
For a fuller breakdown, including bankroll basics and the warning signs worth paying attention to, read How to Bet Responsibly on Horse Racing in the Help Center.
Tools to Stay in Control
You can set real limits on your account, and once they’re set, MyWinners enforces them automatically.
Deposit limits.
Cap what you can put into your account daily, weekly, or monthly. Once you hit the number, deposits stop until the next period.
Wagering limits.
Cap how much you can bet in a given stretch of time.
Time limits.
Set how long you can stay logged in or actively betting before you’re prompted to take a break or logged out automatically.
Cool-off periods.
Step away for 24 hours, 7 days, or longer, your call.
You can combine as many of these as you want. To set them up, reach our Customer Service team through the help widget in the lower corner of the site or app. Full details are in How to Set Time, Spend, and Frequency Limits on Your Betting.
Self-Exclusion
Sometimes a cool-off period isn’t enough, and that’s fine. Self-exclusion lets you close your account for 6 months, 1 year, 5 years, or permanently. Once it’s active, it can’t be undone until the period you chose is up, and any pending bets at the time stay valid, but no new deposits or bets go through.
Some states also run their own statewide exclusion registries that go beyond MyWinners and cover other legal betting sites and venues too.
Full instructions are in How to Use Self-Exclusion Programs for Betting.
How to Start
To start the process, contact us via Live Chat, email, or phone at +1 800 468 2260, and you’ll be asked to send a signed letter confirming the duration.
It’s confidential, and it won’t touch your credit or show up on any public record.
If Betting Stops Feeling Like Fun
If you’re hiding how much you’re betting, using money you need for something else, or the enjoyment just isn’t there anymore, that’s worth listening to. It doesn’t make you a different person. It means it’s time to reach out.
National Problem Gambling Helpline: 1-800-GAMBLER, 24/7, run by the National Council on Problem Gambling (ncpgambling.org)
Gamblers Anonymous: peer-led support groups across the country (gamblersanonymous.org)
Connecticut Council on Problem Gambling: 1-888-789-7777
Gamban and BetBlocker: free software that blocks access to gambling sites and apps if you need that extra wall between you and the platform
None of these calls or chats affect your credit, your job, or your record. They’re confidential, and they exist because a lot of people have needed them before you. More on all of this, including text and chat options, is in Gambling Addiction Help for Bettors in the US.
We’re Here Too
MyWinners operates under strict state and federal regulations, and we work with licensed partners across every state we serve to keep betting safe. If you want to talk to us directly about your account, your limits, or anything else, reach Customer Service through Live Chat, email, or phone at +1 800 468 2260.
More on all of this lives in the Responsible Gambling collection in our Help Center.